April 1st, 2012 Launching of the course “Human factor”
June 1st, 2011 Learning how to capture and handle reptiles, spiders and scorpions
February 1st, 2012 A WFS label
In order to guarantee the quality of temporary passenger handling agents and together with the Purchase and Handling services of WFS/EFS, a "WFS label" was created.
The first training session began on the technical platform of AIRPORT COLLEGE in Orly on November 14st, 2011 and will continue until April 12th, 2012.
The long-term objective is to have 200 passenger handling agents which meet the WFS label standards by summer 2012.